Frequently Asked Questions
What is your hourly rate?
Our packages are based on a flat rate designed perfectly to accommodate any length event. No matter how long you plan to go or how early you need us, our simple flat rate pricing allows you flexibility in the amount of time that you require entertainment. For example, suppose at the end of a 5 hour event everything is going great and you want the DJ to stay an extra hour or so. With our flat pricing we'll keep playing at no additional charge!Is setup time included in your price?
You never have to pay for setup or takedown time. We arrive over an hour prior to your scheduled start time and will be set up long before your first guest arrives. But it's on our own time! The same applies for takedown time after your event.Can we choose the music to be played at our event?
Sure! You'll be unbelievably amazed at how flexible we are when it comes to music selection. That's because in the past 15 years we've learned that keeping the dance floor packed is a function of many factors, including the order and style in which the songs are played, the way songs are mixed together, and DJ interaction...not just which songs are played. We've had customers that have chosen every song for the entire event and others that have left the music selection completely up to us. Our recommendation is to provide us with a short list of "must play" songs and short list of "play if possible" songs. This will leave plenty of room for requests from your guests and DJ selections. You may also stipulate that we not take requests from your guests. But have fun and select music you want to hear and dance to. After all, it's your event!Can we have a do not play list?
Absolutely! Sometimes this is equally important or more important than the request list itself. We understand that you don't want to hear the song you and your "ex" danced to. Or maybe you've been to one too many weddings lately and are sick of the typical wedding songs. Any specific songs or general types of music you absolutely hate should go on your "do not play" list. So don't feel as though we have to play the chicken dance and hokey pokey...we don't! Rest assured that if a guest requests a song that is on your "do not play" list, it will not be played.What if we want to hear a song that is not in your music library?
While our 50,000+ music library encompasses the widest variety of hits from the 1940s to today, it's likely you may have a few requests that are not in our repertoire. In this case, we would be more than happy to provide the song ourselves or play your CD. As you're making your request list, simply indicate which songs you'll be providing by putting a star next to them.How loud do you play the music ?
One of the greatest complaints of bands and DJs alike is that they play the music too loud. It doesn't have to be that way! During cocktail and dinner hours the speakers will be strategically positioned for even sound coverage throughout the banquet room at a comfortable level. When it's time to dance, the speakers will be repositioned for maximum sound coverage on the dance floor and minimum sound exposure throughout the rest of the banquet room. This means that on the dance floor the music will be at a very comfortable, yet powerful enough level for dancing. Throughout the rest of the room the music will be less predominant and your guests will actually be able to carry on a normal conversation without screaming!How interactive are your DJs ?
A very familiar question! Often times when a prospective customer is looking for the perfect DJ they search for one who fits the level of interaction they're looking for, whether it be conservative or outgoing. We actually let you decide how much interaction you would like from us. We can be completely conservative, completely outgoing, or anywhere in between. By default, we're only as interactive as necessary to keep your guests having a good time on the dance floor. In any case, you'll never hear one of our DJs yelling, screaming, or singing over the microphone. Guests quickly grow tired of a DJ who demands all of their attention. Most parties call for a DJ with strong master of ceremonies skills and the wisdom to use words sparingly. Even at our most outgoing level, we still remain totally professional and never steal the spotlight!Can we meet the actual DJ before making a decision ?
This is a very understandable concern. We too have heard horror stories from people who went to see a particular DJ and then got a completely different and absolutely horrible DJ at their event. Our standards are much higher! Fortunately, our staff of dedicated professionals have been entertaining since our founding. So you never have to worry about getting "the new guy" or the "DJ in training." From performance to equipment, all of our DJs and systems are virtually identical. Our equipment, lighting, and music libraries are effectively alike. DJs are assigned at the time of a reservation. Any wish to meet or see your DJ in action prior to making a decision is fine with us. After we have completed your reception agenda, you can work with your specific DJ every step of the way, having plenty of opportunity to share with him or her exactly how you'd like your event to proceed. Have peace of mind because never will a complete stranger show up at your event!Do you have a video or can we come view a live event?
Studio-edited video demos can make anyone or anything look appealing! For this reason, we've decided the only way a prospective customer can make an informed decision is to see the DJ firsthand. So come on out and see us in action! Often times once dancing starts the banquet room doors are propped open. You can very easily sneak a quick peek without crashing the party or intruding. It's an excellent way to see how the DJ interacts, hear the quality of sound, see the effects of the lighting, and view the complete DJ system set up...all things you can't effectively observe from a video. Please keep in mind when you come out that the hosts of the event have selected the music they would like to hear and the amount of interaction they would like to have. So if you hear the hokey pokey, it doesn't mean we have to play it at your event! Since we would never take time away from a current event to book a future event, please feel free to contact us the following day with any questions. We will always gladly honor a customer's request to have their event remain private. If you can't make it out to a live event, we can set up an interview in our office to discuss the details. We will gladly travel anywhere in Northeast Ohio area at no additional charge. This includes Cleveland, Akron, Wadsworth, Medina and surrounding suburbs. If your event is outside this area, we will travel there as long as it's within 60 miles of Medina. Most likely if you consider your event to be taking place within the Cleveland, Akron or Medina area, we serve that area!Is tipping/gratuity expected for the DJ?
By no means is tipping mandatory. We charge a fair price and our DJs are paid well. This means you won't see a tip jar on our table. One of our most popular questions! The answer is that it is completely up to you. With setup and takedown time, we'll often be at your event for nearly 8 hours. Our only request is that you let us know either way ahead of time. This way we can stop and pick something up along the way, if necessary. If you choose to provide a meal for the DJ, we'd greatly appreciate it. But don't worry if you're working on a tight budget because there is no meal clause of any kind in our agreement!What is the deposit and when is the final payment due?
Our deposits vary depending on the services being reserved. The remaining balance can be paid off anytime up until one week prior to the event. This way, at the end of the night when you're hugging your guests and saying your goodbyes, we won't have to bother you about settling up. Our suggestion is to make your final payment one week before your event date when we meet to finalize the details. Deposits and Balances can be paid with Venmo, PayPal, CashApp, Zelle, Credit/Debit Card or by mailing in a Check. Then you can relax and enjoy your special event!How early should we reserve our date?
Some of the most popular dates can and do book as early as one year in advance. Our suggestion is to be prepared to make a decision as early as 8-12 months before. Depending on availability some dates remain open until the month before. So if you're planning an event for next month, it's worth it to contact us to check our availability. If you're just starting your planning, try to make your final decision as soon as possible to ensure availability.